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Managing Requests for a Large Team


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Due to layoffs in our company, I recently was moved to cover the job of 2 Admins.  Very different requests in this new position.  My goal is to set up something that I can manage all requests & send notification to the requestee once I have completed what they needed
I want to minimize emails & just get the info from them, have something I can hold all info (catering info, vendor receipts etc) and then just let them know when it's done.
Is this something someone can guide me on?
The requests from this team vary so much.  I just want one system.
I really appreciate any help.  
Thank you!

M

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